1Introduction
This policy explains how HmperCo uses cookies and similar tracking technologies on the Platform, and how you can manage them.
2Legal Framework
- Protection of Personal Information Act 4 of 2013 ("POPIA") — governs cookies that collect personal information, such as those used for analytics or marketing.
- Electronic Communications and Transactions Act 25 of 2002 ("ECTA") — informs general principles around electronic tracking technologies and data collection.
3What Are Cookies?
Cookies are small text files placed on your device when you visit a website, which allow the website to recognise your device on return visits and to remember information about your session or preferences.
4Types of Cookies We Use
| Category | Purpose | Can I disable it? |
|---|---|---|
| Essential / strictly necessary | Required for core functionality such as login, checkout, and basket contents | No — the Platform will not function correctly without these |
| Functional / preference | Remembers your preferences, such as delivery address or display settings | Yes, via browser settings, though some features may be affected |
| Analytics | Helps us understand how the Platform is used so we can improve it | Yes, via cookie preferences or browser settings |
| Marketing / advertising | Used to show you relevant HmperCo promotions on and off the Platform | Yes, via cookie preferences or browser settings |
| Session cookies | Temporary cookies deleted when you close your browser | N/A — expire automatically |
| Persistent cookies | Remain on your device for a set period or until manually deleted | Yes, via browser settings |
5Third-Party Cookies
Some cookies are placed by third-party service providers we use for analytics, payment processing, or marketing (for example, analytics or advertising platforms). These third parties' use of cookies is governed by their own privacy and cookie policies.
6Consent & Managing Cookies
6.1 On your first visit, you are shown a cookie banner allowing you to accept or manage non-essential cookies. You may change your preferences at any time via the cookie settings link in the website footer.
6.2 You can also manage or delete cookies through your browser settings; instructions vary by browser and are generally available in your browser's help documentation.
7Security
We apply reasonable security measures to cookie-derived data consistent with our obligations under POPIA, as described further in the Privacy Policy.
8Contact Details
| Matter | Contact |
|---|---|
| Cookie & privacy queries | info@hmperco.co.za |
| Registered address | 203 LaGuardia Building, Centurion, Gauteng, 0157 |