HmperCo SnSer Split n Save Terms & Conditions

1Purpose of Split n Save for SnSers

1.1 This policy governs participation by registered Split & Sell sellers ("SnSers", "you") in HmperCo's Split n Save feature, which allows an SnSer to feature, or "host," a selected Split n Save bulk-purchasing opportunity on their own SnS storefront or profile, in exchange for a per-product Fee and a percentage Commission on any resulting customer sales, as described in clauses 3 and 16.

1.2 This is a distinct role from being an ordinary Split n Save customer. Where you personally secure a quantity in a Split n Save opportunity for your own use, the Split n Save Terms & Conditions apply to you as a customer. This policy applies specifically to your role in featuring a Split n Save opportunity on your SnS storefront, and applies in addition to, and does not replace, the Split & Sell Terms & Conditions and the Split n Save Terms & Conditions.

2SnSer Does Not Purchase the Split n Save Product

When you feature a Split n Save opportunity on your storefront, you are not purchasing, ordering, or securing a quantity of that product. Featuring a product is a promotional placement only. If you separately wish to secure a quantity for your own use, you do so as an ordinary customer under the Split n Save Terms & Conditions, entirely independently of your featuring arrangement under this policy.

3Split n Save Fee

3.1 To feature a Split n Save opportunity on your storefront, HmperCo charges a Split n Save fee per product featured ("the Fee"). The Fee amount applicable to a given product is disclosed to you in your SnS dashboard before you confirm activation.

3.2 The Fee is payable regardless of whether the featured opportunity goes on to reach its target quantity or results in any customer purchases.

3.3 In addition to the Fee, you earn a Commission — a percentage of the price paid by each customer who secures a quantity through your featured placement — as described in clause 16. The Fee and the Commission are separate payments that work in opposite directions: the Fee is what you pay HmperCo to feature a product; the Commission is what HmperCo pays you when that placement results in a sale.

4Why SnSers Are Charged Per Product

The Fee reflects the cost to HmperCo of featuring and administering a live Split n Save opportunity against your specific storefront — including placement within the Platform, tracking your storefront's contribution to that opportunity's progress, and associated customer-facing display and support. The Fee is charged per product because each featured product represents a separate placement and administrative cost, not a bundled subscription. The Fee is charged irrespective of Commission earned, since it covers the cost of the placement itself, not the outcome of it.

5What the Split n Save Fee Does NOT Represent

The Fee is not: a purchase of stock or of the featured product; a deposit, reservation, or down payment of any kind; a guarantee that the opportunity will reach its target quantity; a guarantee of any customer sale; or payment that entitles you to set or vary the price shown to customers. The Fee is separate from, and is not itself, your Commission — paying the Fee does not guarantee you will earn any Commission, since Commission depends entirely on whether customers actually purchase through your placement (see clause 12).

6Product Placement & Activation

6.1 To feature a product, select it from the available Split n Save opportunities in your SnS dashboard and confirm payment of the applicable Fee. The product becomes active on your storefront once HmperCo confirms your payment.

6.2 HmperCo may decline to activate a featured placement, or may delay activation, where the underlying opportunity is not currently available, where your SnS Account is not in good standing, or for any reason set out in the Split & Sell Terms & Conditions.

7Customer Purchases Are Separate

When a customer views a Split n Save opportunity featured on your storefront and chooses to secure a quantity, that customer transacts directly with HmperCo under the standard Split n Save Terms & Conditions. You are not a party to that transaction, and no contract of sale is formed between you and the customer in respect of the Split n Save product.

8Customer Payments Are Separate From the SnSer Fee

Any amount a customer pays to secure a quantity is paid to HmperCo directly, via the Payments Policy, and is entirely separate from, and unrelated to, the Fee you pay to feature the product. You do not receive, and have no claim to, any part of a customer's payment under this policy.

9No Stock Ownership

You never take ownership of, or possession of, the underlying bulk product by featuring it. Stock, once secured by customers and the target is reached, is fulfilled by HmperCo directly to those customers, not routed through you.

10No Requirement to Buy the Bulk Deal

You are not required to personally secure a quantity of a product you feature. Whether you choose to participate as a customer in a product you also feature is entirely optional and, if you do, is governed separately by the Split n Save Terms & Conditions.

11No Guarantee of Sales

HmperCo does not guarantee that featuring a product on your storefront will result in any customer securing a quantity, or that a featured opportunity will reach its target quantity.

12No Guarantee of Profit

While you earn a Commission where a customer purchase results from your featured placement (clause 16), HmperCo does not guarantee that any customer will purchase, that a featured opportunity will reach its target, or that your Commission on any given placement will exceed the Fee you paid to feature it. Your net outcome on a given placement — Commission earned less the Fee paid — may be positive, negative, or zero, depending entirely on customer response, which HmperCo cannot guarantee.

13Product Availability

Featured products remain subject to product and supplier availability as described in clause 12 of the Split n Save Terms & Conditions. HmperCo may remove a featured placement without liability to you where the underlying product becomes unavailable.

14Split n Save Target

The target quantity, progress tracking, and what happens if a target is not reached for a featured opportunity are governed entirely by clauses 7 and 11 of the Split n Save Terms & Conditions. You have no ability to set, alter, or guarantee the target.

15Customer Quantity

The quantity a customer may secure, and any applicable per-customer limits, are set by HmperCo for that opportunity under clause 13 of the Split n Save Terms & Conditions, and are not within your control as the SnSer featuring the product.

16SnSer Pricing

16.1 The regular/reference price, Split n Save price, and any saving shown to customers for a featured product are set by HmperCo, not by you. Unlike your own Split & Sell retail listings, you may not set or adjust the price of a Split n Save product you feature.

16.2 Commission calculation. Your Commission is calculated as a percentage of the Split n Save price actually paid by each customer who secures a quantity through your featured placement, excluding delivery fees, VAT, and any Voucher or promotional discount applied by the customer. The applicable percentage is set per product category in HmperCo's Commission Ledger, rather than a single flat rate across all products, and is disclosed to you in your SnS dashboard before you activate a placement for that specific product.

16.3 Commission is calculated per unit sold through your placement, not on the overall Order value where a customer's Order includes other, non-featured items.

17Accurate Product Information

You must not alter, obscure, or misrepresent any product information, pricing, or Split n Save mechanics displayed for a featured product. Product information is provided by HmperCo and must be displayed as provided.

18SnSer Representation

You must not represent a featured Split n Save product as your own deal, stock, or offer, and must not imply that you are the seller of record for that product. You may describe yourself as featuring or hosting the opportunity, consistent with the branding rules in clause 32.

19Customer Communications

HmperCo, not you, communicates directly with customers regarding their Split n Save order status, payment, fulfilment, and any issues, in accordance with clause 32 of the Split n Save Terms & Conditions. You should direct any customer enquiry about a featured product's underlying order to HmperCo.

20SnSer Fee Billing & Collection

20.1 Fee. The Fee is charged at the time you activate a featured placement, using your registered SnS payment method, in accordance with the Payments Policy. The Fee is a once-off charge per activation unless HmperCo discloses a different billing structure (for example, a period-based renewal fee) for a specific featured placement before you confirm activation.

20.2 Commission payout. Commission earned on featured-placement sales is paid to your registered bank account on the same payout cycle, and using the same itemised payout statement, as your ordinary Split & Sell earnings under clause 10 of the Split & Sell Terms & Conditions. The statement separately itemises Fee charges and Commission earned so the two are never combined into a single unexplained figure.

20.3 You are solely responsible for declaring and paying any tax due on Commission earned, consistent with clause 13 of the Split & Sell Terms & Conditions.

21Fee Changes

HmperCo may change the Fee applicable to future placements at any time; any change is disclosed before you activate a new placement and does not affect a placement you have already activated and paid for.

22Multiple Split n Save Products

You may feature more than one Split n Save product on your storefront at the same time, subject to any limit HmperCo may apply. A separate Fee is payable for each product featured.

23Removing a Product

23.1 You may remove a featured product from your storefront at any time via your SnS dashboard.

23.2 HmperCo may also remove a featured product where the underlying opportunity is withdrawn, closed, amended under clause 18 of the Split n Save Terms & Conditions, or where you breach this policy.

24SnSer Fee Refunds

24.1 The Fee is generally non-refundable once a placement has been activated, since it is consideration for the placement and administration described in clause 4, not for any sales outcome.

24.2 Where HmperCo fails to activate a placement you have paid for, or removes a placement due to HmperCo's own error (for example, listing an opportunity that was never genuinely available), HmperCo will refund the Fee for that placement in full.

25Customer Refunds Are Separate

25.1 A refund issued to a customer under the Split n Save Terms & Conditions or the Returns Policy has no effect on, and gives rise to no claim in respect of, the Fee you paid to feature that product, and vice versa. The Fee is never refunded to you as a result of a customer refund, and you have no obligation to pay any part of a customer's refund.

25.2 Commission is treated differently. Where a customer who purchased through your featured placement is refunded — in full or in part — any Commission already paid to you on that sale is reversed and deducted from your next payout, to the extent it relates to the refunded amount. Where the sale is only partially refunded, only the corresponding proportion of Commission is reversed.

26Delivery & Fulfilment

Delivery and fulfilment of a Split n Save order to a customer is handled entirely by HmperCo under the Delivery & Logistics Policy. You have no delivery or fulfilment obligations in respect of a product you feature.

27Customer Service

HmperCo provides customer service for Split n Save orders, including complaints about the product, pricing, target progress, or fulfilment. You are not required to, and should not attempt to, resolve customer complaints about the underlying order yourself; direct customers to thankyou@hmperco.co.za.

28Customer Funds

You never receive, hold, or have access to any customer's payment in connection with a featured Split n Save product. All customer funds are processed directly between the customer and HmperCo's accredited payment service providers under the Payments Policy.

29Fraud & Misuse

You must not: misrepresent a featured product; attempt to manipulate target progress (including by securing fraudulent quantities yourself or through associates to artificially inflate progress shown on your storefront); circumvent the Fee; or engage in any conduct prohibited under the Fraud, Abuse, Account Security & Responsible Disclosure Policy, which applies to your participation under this policy in full.

30Account Suspension

HmperCo may suspend or remove your ability to feature Split n Save products, independently of your broader SnS Account, for breach of this policy, suspected fraud, or repeated customer complaints traced to misrepresented featured products, in accordance with clause 14 of the Split & Sell Terms & Conditions.

31Customer Data & Privacy

Because customers transact directly with HmperCo under clause 7, you do not receive customer personal information in connection with a featured Split n Save product beyond aggregate, non-identifying performance information (for example, how many quantities were secured via your storefront), consistent with POPIA and the Privacy Policy.

32HmperCo Branding

Featured Split n Save placements display HmperCo branding as provided by the Platform. You may not alter, remove, or obscure this branding, and may only describe your role using language provided or approved by HmperCo (for example, "Featured on this storefront"), consistent with the Intellectual Property, Logo & Brand Policy.

33Intellectual Property

All product images, descriptions, and Split n Save mechanics (progress bars, target displays, pricing) remain HmperCo's intellectual property or that of its suppliers, used under licence on your storefront strictly for the purpose of this policy, consistent with the Intellectual Property, Logo & Brand Policy.

34Complaints & Disputes

Complaints or disputes about the Fee, placement, or your participation under this policy should be directed to splitandsell@hmperco.co.za, and, where unresolved, escalated under the Complaints, Escalation & Dispute Resolution Policy.

35Changes to Terms

HmperCo may amend this policy from time to time; the latest version is made available on the Platform. Material changes are communicated to registered SnSers, and continued use of the Split n Save featuring function after the effective date of a change constitutes acceptance.

36Governing Law

This policy is governed by the laws of the Republic of South Africa. Nothing in this policy limits any right you have under law that cannot lawfully be excluded.

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